The top concerns we hear from commuters include: “What happens if my kid gets sick suddenly and I have to go pick them up?” “Sometimes I have to work late, so I cannot count on someone to wait for me.”

We hear you. And you deserve a flexible option for those emergencies or unexpected situations that arise at home, at school, or elsewhere, and there’s no vehicle available at that moment to leave work.That’s where we come in.

The 511NY Rideshare Guaranteed Ride Program (GRP), sponsored by the New York State Department of Transportation, is like an insurance policy for commuters. If you work in New York State and commute sustainably (by carpooling, vanpooling, walking, biking, or taking public transportation) several times per week, you qualify for GRP. If you miss your ride from work due to an emergency, 511NY Rideshare covers the cost to your destination by public transit, taxi, Uber, or Lyft—up to $300 per year.

Take it from 511NY Rideshare member and IBM employee, Kristina:“There have been times where I’ve had to leave work at 10:30 p.m., when the trains don’t run that often. I’d have to wait at the station for a full hour alone late at night, so I’ve taken the GRP ride straight to my apartment and, for me, it has been a safety thing. GRP has really saved me."                                        

To learn more about 511NY Rideshare's Guaranteed Ride Program, email us or call 511 and say "Rideshare." Out-of-state callers can call 888-GO511NY (888-465-1169), select a region (Hudson Valley/Catskills, Long Island, New York City Metro) and then say "Rideshare."